When an anomaly or issue is discovered:
– Accurately report the nature of the issue, using the app. If necessary, send a photo and/or comment to the maintenance department
– The information is distributed, and the work orders are available immediately, via the app or for printing
– Once the issue has been processed, housekeepers will be notified so they can make the room available again
Using the mobile app, all technicians can:
– View the issues that have been assigned to them
– Receive real-time notifications of new issues and deal with emergencies
– Mark their tasks as complete so that the room can quickly be made available again
The 1Check web-based app gives the head housekeeper and the maintenance team manager an accurate view of the issues and the issue log, in order to:
– analyse the types of issues/malfunctions
– modify the preventive maintenance plan
Clear and detailed work specifications, making the task easier for maintenance teams and for improved organisation in the maintenance department
A notification system for new issues
Real-time assignment of tasks to the individual technicians
Issues are monitored, from start to finish
Data is recorded in a log for an overview of all maintenance issues